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Phone skills and sales scripts can be a huge advantage in any sales discipline. However, there are few industries that I can think of where these skills and scripts are AS IMPORTANT as they are in the debt business. Breaking through the threshold of resistance for a customer response is no great than in a debt client. These consumers are beaten, bruised, and battered by fast talking scams, crooks, and collectors. The ring of the phone makes them shrink and cringe with anxiety.
That means you need to keep your skills sharp and continually look for opportunities to change up you game. Review other techniques. Here are some resources to review for new ideas:
- DebtSkinny.com – This is a great site with lots of Debt Relief resources and guides. In particular, I like these simple and straightforward voicemail scripts.
- MSTARS Debt Settlement Training – I have never personally tried these guys, but they seem to be one of only a few that specialize in debt settlement specific sales training.
- LeadCloser.com – This is a relatively new lead related blog, but has some good advice on debt sales scripts.
- Aged Lead Strategies – Yours truly has some ideas on some effective approaches to creating debt settlement sales scripts.
Whether you use these or find some sales scripts resources of your own, you should always be looking to freshen up your sales approach. Scripts can help you test new approaches in a disciplined and consistent way. Making it clearer to see what is and isn’t working in your sales process.
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